share|improve this answer edited Oct 5 '10 at 14:25 answered Oct 5 '10 at 14:06 Uszui 712 1 If we can't eradicate the threat posed by squirrels to our systems, Always provide the user with enough cues to successfully complete tasks (i.e. Sources: http://www.joaofn.com/post/how-to-write-error-messages/ http://blogs.msdn.com/b/brada/archive/2004/01/28/64255.aspx http://msdn.microsoft.com/en-us/library/dn742471.aspx share|improve this answer answered Sep 21 '14 at 16:31 jff 301211 +1 for including the third link to the msdn Error Messages page. Community Additions ADD Show: Inherited Protected Print Export (0) Print Export (0) Share IN THIS ARTICLE Is this page helpful? have a peek at these guys
Why can't we use the toilet when the train isn't moving? A simple 'Sorry for the inconvenience...' or 'Sorry this isn't working...' can help the user feel that it's not their own fault (even if it is). Even better is to include a way for the end user to e-mail you the log contents from the application. Maybe the user has to decide which solution to take? http://ux.stackexchange.com/questions/39101/what-is-the-recommended-wording-for-a-generic-error-message
more stack exchange communities company blog Stack Exchange Inbox Reputation and Badges sign up log in tour help Tour Start here for a quick overview of the site Help Center Detailed In Harry Potter book 7, why didn't the Order flee Britain after Harry turned seventeen? Solution 4: Update RealPlayer. When to use "bon appetit"?
The less lucky case is that you at least can grep the entire source code and find the place where the program crashed. Click Start if it is stopped or Restart to refresh the service. share|improve this answer answered Nov 20 '08 at 17:58 community wiki JB King add a comment| up vote 0 down vote From the users' prospective. Generic Error Meaning Please have all user-visible text proofread, if you are not already an obsessive grammar and spelling maven.
It doesn't appear to have affected your data, but our technical staff have been automatically notified and will be looking into this with the utmost urgency. Examples Of Good Error Messages Not the answer you're looking for? Maybe you thought that it should never happen (do not forget to tell the user to contact the support or the programmer in this case)? http://stackoverflow.com/questions/194537/how-does-one-write-good-error-messages Why do train companies require two hours to deliver your ticket to the machine?
Yes No Do you like the page design? Generic Failure Error Message In the United States is racial, ethnic, or national preference an acceptable hiring practice for departments or companies in some situations? Then in how you tell them, you should express the message in human speak and keep the tone consistent with the rest of the site (which should be appropriate for your Previous: 4.3 Displaying Developer Documentation in Netscape 4.xNext: 4.5 No Nautilus Viewer for File Type © 2010, Oracle Corporation and/or its affiliates Caché Error Reference General Error Messages [Next]
When users report error messages back to support people, they often mix up or mis-report verbal error messages. http://blogeurope.net/error-message/friendly-web-error-messages.php From a technical support point of voice, it's also important that error messages be unique. NotesSQL detects errors when parsing and validating SQL commands. One catches configuration exceptions which states: "A recognised exception occured. Error Message Examples Text
Get attention - first, to ensure the effectiveness, the user must see it color (red) font (size, weight) location (top of page, alert box) focus (! To access the SQL service, click the Start button, point to Administrative Tools, click Services, and then look for one of the following: MSSQLSERVER (if you are using WMSDE or MSDE, As you can see, this framework is simple and does not need much thought. http://blogeurope.net/error-message/funny-error-messages-mac.php Someone has been dispatched to poke them with a sharp stick.
Help us improve your experience by sending an error report or The application has encountered an unknown error. Standard Error Message Text Examples Restore of this global may fail. For details refer to the %SYSTEM.Status class in the InterSystems Class Reference.
Also, here is a study on The Effect Of Apologetic Error Messages And Mood States On Computer Users' Self-Appraisal Of Performance.. Re-run this check to be sure 276 The top pointer block %1 has a right link %2 277 Level %1 possibly has an infinite loop, should have %2 blocks, seen %3 And this article is a summary of the topic. 500 Error Message Examples Any examples of error messages, good or bad, are welcome to make the point.
When it doesn't work, he or she only cares about its effect on what they are trying to do. share|improve this answer answered Nov 20 '08 at 18:29 cciotti 6601714 add a comment| Your Answer draft saved draft discarded Sign up or log in Sign up using Google Sign There are some relevant quotes from these studies and other articles and research papers in this answer on ux.stackexchange. news The $SYSTEM.Status class methods used for handling these error codes are documented in the InterSystems Class Reference.
If a user can generate the same "file could not be opened" error in six different ways, it makes it difficult for technical support people to figure out exactly what the You must modify settings through the System Management menu. I'm assuming you're talking about showing error messages to users in message boxes or on screen.